A slow quote or a missed emergency call sends the job to your competitor. Diligentic connects your estimating, dispatch, and invoicing tools, automates the busywork behind them, and builds what's missing, so you book more of the jobs you're already quoting.


A quick look at what's different for your team, before and after.
Process
Before (Manual)
After (Automated)
Quotes
Before (Manual)
An hour of writing after a full day on the job
After (Automated)
Ready in minutes, pulled from saved pricing
Missed Calls
Before (Manual)
Usually goes to the next electrician on the list
After (Automated)
A text reply goes out within minutes
Dispatch
Before (Manual)
Calls back and forth just to find the right crew
After (Automated)
Live location, job assigned in seconds
Invoicing
Before (Manual)
Waits behind a stack of paper tickets
After (Automated)
Goes out the moment the job is closed
Job Costs
Before (Manual)
Checked once the job's already wrapped, if at all
After (Automated)
Tracked against the quote while work is still happening
Electrical jobs move quickly, but disconnected estimates, scheduling, paperwork, and job costs can slow the entire business down.
Estimates Written Slowly
Quotes are often built from old spreadsheets, supplier lists, and handwritten notes, making every estimate take longer and increasing the risk of missed labour or material costs.
A Phone Nobody Answers
When the office team is busy or everyone is on-site, calls go unanswered and a ready-to-book customer may move on to the next contractor.
Dispatch Runs on Memory
Without a live view of crews and active jobs, scheduling depends on calls, texts, and whoever remembers the latest change.
Invoicing Stuck Behind Paper
Completed work waits for field notes, time sheets, and material details to reach the office before an accurate invoice can be prepared.
Profit Nobody's Watching
Job costs are often reviewed only after the work is complete, when labour overruns and untracked materials can no longer be corrected.
This isn't about replacing electricians with software. It's about making sure the office keeps up with a crew that's already moving fast.
Estimates Ready in Just Minutes
Estimates Ready in Just Minutes
Draft a quote from saved panel sizes, wire gauges, and labour rates instead of starting from nothing; most estimates go out under five minutes.
An Instant Reply for Every Missed Call
An Instant Reply for Every Missed Call
The second a call goes unanswered, a text with a booking link goes out automatically, so the caller hears from you before they try anyone else.
Every Technician, One Screen
Every Technician, One Screen
Dispatchers see live location and job status for the whole crew, turning a slow phone-tag scramble into just a few seconds of quick work.
Invoices That Send Themselves
Invoices That Send Themselves
A technician closes the job right on their phone, and the invoice goes out right away automatically, with no paper ticket sitting and waiting around in a truck.
Costs Tracked While the Job's Still Open
Costs Tracked While the Job's Still Open
When a job is marked complete, job information can move into the invoicing system automatically, and the invoice is sent per the business's approval rules.
Software handles the preparation and handoffs. Your electricians and project leaders keep the decisions that require experience, accountability, and judgment.
Your Team Owns
Pricing and bid strategy
Code compliance and safety decisions on-site
Diagnosing complex electrical faults
Handling upset or difficult customers
Judgment calls when a job's scope changes
Automation Owns
Drafting estimates from saved templates
Texting back missed calls with a booking link
Updating dispatch and job assignments
Sending invoices the moment a job closes
Flagging jobs running over budget
Most electrical businesses already run on a few core tools: Jobber, ServiceTitan, or Housecall Pro for estimating and dispatch; GoHighLevel to manage leads; QuickBooks for billing; Microsoft 365 or Google Workspace for communication. Diligentic connects these tools together, so estimates, dispatch, and invoicing update automatically, without your team tracking the same job in three places.
If your team uses CompanyCam for job or panel documentation, Diligentic can connect that as well. When your process needs something these tools can't do, like a custom pricing calculator, it builds for you.
Fast Estimates for Service Calls
Simple jobs, like a quick outlet install or a routine panel check, can usually get a quote generated automatically from saved pricing in minutes, instead of waiting for someone back at the office.
Staged Work for Larger Projects
Multi-phase jobs, like a full rewire or a large commercial build-out, can be tracked stage by stage, so nothing moves forward until the required approval or inspection is properly logged.
Permit & Inspection Tracking
Inspection dates, permit numbers, and approval status can all be tracked and reviewed against each individual job, so nothing important gets missed heading into a final sign-off.

The Diligentic Infotech implementation process for electrical businesses has seven steps: an initial call, a review of current workflows, an automation plan, tool integration, testing, team training, and ongoing support.Most electrical implementations are completed within two to four weeks, depending on how many tools need to be connected.
Initial Call
Diligentic learns how estimating, dispatch, and billing actually work in your business today, not how they're supposed to work on paper, including where your office loses time between a call coming in and a job getting paid.
Workflow Review
Diligentic traces a job from the first call to the paid invoice and marks exactly where time or money slips away, whether that's a slow quote, a missed follow-up, or an invoice that goes out late.
Automation Plan
You get a written list of what gets automated first, ordered by where the losses are biggest, so you know exactly what's changing, in what order, and why each fix matters before we start.
Tool Integration
Diligentic connects your existing software so estimating, dispatch, and invoice data move between systems, meaning your office stops re-entering the same job details across your CRM, scheduling tool, and accounting software.
Testing
Diligentic tests the new setup against real jobs from your business before your team ever sees it live, checking how it handles busy days, last-minute changes, and anything else your crew runs into regularly.
Team Training
Diligentic walks your electricians and dispatchers through the new process built around their actual routines, not a generic demo, so everyone understands exactly what's changed and how it fits into their normal workday.
Ongoing Support
After launch, Diligentic stays available to adjust things as your crew, tools, or services change, whether that means connecting a new platform, handling a busier season, or adjusting something that isn't working right.
Answers to what electrical contractors usually ask before getting started, from tools to timelines to training.
Do we have to give up our current electrical software?
No. Diligentic builds on top of what you already use — Jobber, ServiceTitan, Housecall Pro, and most other platforms common in the trade — so there's nothing to migrate away from.
Does this actually help with emergency call-outs?
Yes. The automatic text-back and live dispatch view exist specifically to cut down response time, and response time is usually what wins or loses an emergency job.
Will our electricians need to learn a whole new system?
Rarely. Most of the time your crew keeps using the field app they already know. If a new screen does get added, it gets tested hands-on with your team, with a walkthrough provided before it goes live.
How fast can this be up and running?
Two to four weeks is typical for most electrical businesses, though the exact timeline depends on how many existing tools need connecting and how much custom work is involved.
Where does our data live, and is it protected?
Your data stays on Canadian infrastructure. Workflows are built with Alberta's Personal Information Protection Act (PIPA) and, where relevant, PIPEDA in mind.
Do you only connect existing tools, or can you build something custom?
Both. Most electrical businesses just need their current stack connected and automated. When something in your process needs a piece that doesn't exist off the shelf, Diligentic builds it.